Question 1

What is MEDOMENT?

Accepted Answer

MEDOMENT is a comprehensive virtual care platform that transforms how healthcare is delivered—making it continuous, connected, and compensated.

We offer three integrated solutions:

**CMS Care Management Solutions (Our primary focus)**
Capture revenue for the care coordination work you're already doing through Medicare-approved programs like Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care services.

**Virtual Clinic Solutions**
Transform every location into a full-service clinic with hybrid virtual care powered by advanced remote diagnostic tools. Perfect for multi-location groups wanting to optimize specialist access across their network.

**Virtual Practice Solutions**
Complete digital front-door experience including online scheduling, patient engagement, teleconsultation, and practice management tools.

Bottom line: One comprehensive platform. Better patient outcomes, better revenue, better access—without disrupting how you practice medicine.

Question 2

How much does MEDOMENT cost?

Accepted Answer

**For CMS Care Management Solutions (Our Main Focus):**
Zero upfront investment. No implementation fees, no monthly platform costs.

MEDOMENT operates on a revenue-share model. You only pay a percentage after you receive Medicare reimbursement. We only succeed when you succeed—that's why we're so committed to your results.

The revenue share percentage depends on:
- Which engagement model you choose (Platform Only, Hybrid, or Full Service)
- The level of service and support you require
- Your patient volume

**For Virtual Clinic & Virtual Practice Solutions:**
These solutions operate on a subscription-based pricing model tailored to your specific needs, number of locations, and features required.

Contact us for a personalized proposal showing exactly what you'll invest and what you'll gain based on your unique situation.

Question 3

How much revenue can my practice generate?

Accepted Answer

It depends on your patient population and which programs you implement. Most practices see substantial new monthly recurring revenue within the first few months.

We're talking about legitimate Medicare reimbursement for care coordination, remote monitoring, and chronic disease management—services you're likely already providing.

During our initial consultation, we'll analyze your patient population and provide a personalized revenue projection based on your actual situation. No generic numbers—real analysis specific to your practice.

Ready to see your potential? Contact us for a no-obligation revenue analysis.

Question 4

How long does implementation take?

Accepted Answer

**4-6 weeks from contract signature to actively monitoring patients.**

- **Weeks 1-2:** Platform setup and configuration
- **Weeks 3-4:** Staff training (typically 2-4 hours total)
- **Weeks 5-6:** Patient enrollment begins with our support

Most practices are billing for their first patients by week 8.

Need to move faster? We can accelerate for urgent situations.

Question 5

Do we need to hire additional staff?

Accepted Answer

Not necessarily. MEDOMENT offers three models to match your staffing situation:

- **Platform Only** - Use your existing staff with our technology
- **Hybrid** - Combine your staff with our care coordinators
- **Full Service** - Our team handles all care coordination

Many practices start with existing staff by reallocating just 1-2 hours per day. As revenue grows (quickly), that revenue can fund dedicated staff if you want to scale.

We'll help you determine the right approach based on your current team and goals.

Question 6

Will MEDOMENT work with our existing EMR?

Accepted Answer

Yes. MEDOMENT is designed to work alongside your existing EMR, not replace it.

**How it works:**
- Patient demographics can be imported into MEDOMENT
- Monitoring data lives in MEDOMENT's dashboard
- Care summaries can be exported to your EMR
- Billing data exports to your practice management system

You don't need a specific EMR to use MEDOMENT. During implementation, we'll figure out the most efficient integration approach to minimize duplicate data entry.

Most practices spend less than 5 minutes per patient per month on any data transfer between systems.

Question 7

What equipment and devices are needed?

Accepted Answer

**For your practice:** Just a computer or tablet with internet access—nothing else.

**For patients (Care Management programs):** FDA-approved monitoring devices will be provided to patients based on what conditions you're managing:
- Blood pressure monitors
- Weight scales
- Pulse oximeters
- Glucometers
- And others as needed

**Key features:**
- Cellular models available (no smartphone needed)
- Automated data transmission
- Designed for elderly patients—simple and intuitive
- FDA-cleared for clinical use

MEDOMENT facilitates all device logistics including procurement, patient shipping, setup support, and replacements. The responsibility for device provision may vary based on your specific contract and engagement model.

Question 8

Do patients need a smartphone?

Accepted Answer

No, smartphones are not required for our cellular-enabled devices. These devices work independently, transmitting data automatically without any smartphone, tablet, or computer.

Patients simply use the medical device (blood pressure cuff, scale, etc.) and data transmits in the background. Perfect for elderly patients or those without smartphones.

However, for patients who do have smartphones, our expertly designed mobile app acts as a powerful complementary tool. Patients can:
- Track their health metrics in real-time
- View historical trends and progress
- Receive educational content and reminders
- Communicate with care teams
- Access personalized health insights

For these tech-comfortable patients, we also offer Bluetooth-enabled devices that connect seamlessly to our mobile app for an enhanced engagement experience.

Average patient age in our programs: 68 years old. We design for simplicity first, enhanced engagement second.

Question 9

How does MEDOMENT ensure CMS compliance?

Accepted Answer

Compliance is built into every feature:

- **Automatic time tracking** - Every patient interaction timed and logged
- **CMS-compliant documentation** - Required elements automatically included
- **Billing support** - Appropriate code recommendations and missing requirement alerts
- **Program-specific rules** - RPM 16-day minimum, CCM 20-minute minimum, etc.

**Important:** While MEDOMENT provides compliant tools, ultimate billing responsibility remains with your practice. We recommend working with your compliance team and staying informed about CMS updates.

For specific compliance questions: Consult your healthcare attorney, compliance officer, or visit cms.gov for official guidance.

Question 10

What happens when CMS guidelines change?

Accepted Answer

Our compliance team continuously monitors CMS proposed and final rules. When regulations change, we update the platform automatically—new requirements are built into workflows immediately with no action needed from your staff.

You'll receive clear communication about significant changes, but the platform updates happen behind the scenes.

The platform also maintains historical records showing compliance at the time of service, protecting you in retrospective audits.

Question 11

What happens when a patient's readings are concerning?

Accepted Answer

Our intelligent alert system ensures appropriate clinical action:

1. **Real-time monitoring** analyzes data using clinical thresholds you customize
2. **Care coordinator** reviews complete patient context within 2 hours
3. **Patient contact** based on urgency (critical = immediate, urgent = same-day)
4. **Physician consultation** per your established protocols
5. **Action & documentation** - treatment adjustments, follow-up scheduled, everything documented

You stay in control: You set alert parameters, define escalation protocols, and make all treatment decisions. MEDOMENT handles coordination and documentation.

24/7 monitoring options available for higher-acuity patients.

Question 12

What virtual care programs does MEDOMENT support?

Accepted Answer

MEDOMENT provides comprehensive support for all major Medicare virtual care programs:

**Core Programs:**
- RPM (Remote Patient Monitoring) - Continuous vital sign monitoring
- CCM (Chronic Care Management) - Coordinated care for multiple chronic conditions
- TCM (Transitional Care Management) - Hospital-to-home transitions
- PCM (Principal Care Management) - Single serious chronic condition

**Specialized Programs:**
- RTM (Remote Therapeutic Monitoring) - Treatment response tracking
- BHI (Behavioral Health Integration) - Mental health support
- CoCM (Collaborative Care Management) - Team-based mental health
- CPM (Chronic Pain Management) - Comprehensive pain programs

All programs are fully compliant with current CMS guidelines.

Question 13

Why choose MEDOMENT over other platforms?

Accepted Answer

Here's what providers tell us makes the difference:

- **All programs in one platform** - No juggling multiple vendors
- **Zero financial risk** - No upfront costs, revenue-share model only
- **Built by healthcare specialists** - Not tech people, actual clinicians
- **Flexible models** - Platform Only, Hybrid, or Full Service
- **Integration, not disruption** - Works with your existing workflows
- **AI that helps** - Smart automation without the hype
- **Real support** - We actually answer the phone

But don't take our word for it. Schedule a demo and see the difference yourself.

Question 14

Can MEDOMENT work for my specialty?

Accepted Answer

Almost certainly yes. MEDOMENT supports chronic disease management across all specialties.

**Particularly strong for:**
- Cardiology (heart failure, post-procedure, hypertension)
- Primary Care (diabetes, multiple chronic conditions)
- Pain Management (chronic pain monitoring)
- Behavioral Health (between-session support)
- Nephrology (CKD management)
- Pulmonology (COPD, asthma)

The platform includes pre-built protocols for common conditions, but everything is customizable to match your clinical approach.

Not sure if your specialty fits? Contact us to discuss your specific patient population.

Question 15

How do patients benefit?

Accepted Answer

Patients experience meaningful improvements:

- **Feel connected and supported** - Someone monitoring their health daily between visits
- **Better outcomes** - Fewer ER visits, fewer hospitalizations, early problem detection
- **Convenience** - Healthcare monitoring from home, no transportation barriers
- **Empowerment** - See their own data, track progress, active participation
- **No cost** - Most programs covered 100% by Medicare

Patient satisfaction rates consistently exceed 85% in practices using MEDOMENT.

Question 16

Are there long-term contracts?

Accepted Answer

We don't believe in trapping you with heavy-handed contracts.

**Standard agreement:** 12-month initial term with flexible continuation options

**Why 12 months?** Virtual care programs take a few months to reach full enrollment and demonstrate value. A year gives both of us time to build something sustainable.

**Important protections for you:**
- You own all patient relationships and data
- No penalties for ending partnership (with proper notice)
- You maintain complete clinical control always

We're confident enough in our value that we don't need to lock you in long-term.

Question 17

What's included in the partnership?

Accepted Answer

Everything you need:

- **Technology:** Complete platform access, mobile apps, care dashboards, analytics
- **Devices:** All FDA-approved monitoring equipment, shipping, replacements
- **Training:** Implementation, staff training, ongoing education
- **Support:** Technical support, clinical support (varies by model), compliance updates
- **Billing:** Documentation, billing data exports, audit-ready records
- **Updates:** Regular platform improvements, regulatory updates, no additional fees

Bottom line: Everything you need is included. No surprise fees.

Question 18

Can I see a demo before committing?

Accepted Answer

Absolutely. We love showing MEDOMENT because we're proud of what we've built.

**Schedule a live personalized demo** - 30-minute screen-share where we walk through scenarios relevant to your practice. Ask questions in real-time and see exactly how it would work for you.

Schedule your demo today.

Question 19

What if virtual care doesn't work for my practice?

Accepted Answer

Let's be honest: virtual care isn't right for every practice.

**May not be ideal if:**
- Your patients are primarily healthy/young with few chronic conditions
- You have extremely high patient turnover
- You're unwilling to commit any staff time
- Your providers aren't comfortable with technology-enhanced care

**Strong fit if:**
- You have patients with chronic conditions needing ongoing management
- You're providing phone support and care coordination but not billing for it
- Patients have transportation challenges or live far away
- You want new revenue without adding office visit volume

Not sure? Our discovery call is designed to help you figure out if this makes sense for your practice. Zero pressure, zero obligation. Let's talk.

Question 20

How do I get started?

Accepted Answer

Simple 4-step process:

**Step 1: Schedule a Discovery Call**
Let's talk about your practice, patients, and goals. No pressure, just conversation.

**Step 2: Receive Your Personalized Proposal**
Detailed analysis showing programs, revenue projections, implementation timeline, and transparent revenue share.

**Step 3: Review and Decide**
Take your time. Share with your team, billing department, advisors—whoever you want.

**Step 4: Implementation**
4-6 weeks from contract to actively monitoring patients.

Ready to explore?
📧 Email: contact@medoment.com

Care Management Programs FAQ

What is MEDOMENT?

How much does MEDOMENT cost?

How much revenue can my practice generate?

How long does implementation take?

Do we need to hire additional staff?

Will MEDOMENT work with our existing EMR?

What equipment and devices are needed?

Do patients need a smartphone?

How does MEDOMENT ensure CMS compliance?

What happens when CMS guidelines change?

What happens when a patient's readings are concerning?

What virtual care programs does MEDOMENT support?

Why choose MEDOMENT over other platforms?

Can MEDOMENT work for my specialty?

How do patients benefit?

Are there long-term contracts?

What's included in the partnership?

Can I see a demo before committing?

What if virtual care doesn't work for my practice?

How do I get started?

Ready to Get Started?

More Questions?

Care Management Programs FAQ

1What is MEDOMENT?

What is MEDOMENT?

2How much does MEDOMENT cost?

How much does MEDOMENT cost?

3How much revenue can my practice generate?

How much revenue can my practice generate?

4How long does implementation take?

How long does implementation take?

5Do we need to hire additional staff?

Do we need to hire additional staff?

6Will MEDOMENT work with our existing EMR?

Will MEDOMENT work with our existing EMR?

7What equipment and devices are needed?

What equipment and devices are needed?

8Do patients need a smartphone?

Do patients need a smartphone?

9How does MEDOMENT ensure CMS compliance?

How does MEDOMENT ensure CMS compliance?

10What happens when CMS guidelines change?

What happens when CMS guidelines change?

11What happens when a patient's readings are concerning?

What happens when a patient's readings are concerning?

12What virtual care programs does MEDOMENT support?

What virtual care programs does MEDOMENT support?

13Why choose MEDOMENT over other platforms?

Why choose MEDOMENT over other platforms?

14Can MEDOMENT work for my specialty?

Can MEDOMENT work for my specialty?

15How do patients benefit?

How do patients benefit?

16Are there long-term contracts?

Are there long-term contracts?

17What's included in the partnership?

What's included in the partnership?

18Can I see a demo before committing?

Can I see a demo before committing?

19What if virtual care doesn't work for my practice?

What if virtual care doesn't work for my practice?

20How do I get started?

How do I get started?

Ready to Get Started?

More Questions?